Refund Policy

This refund policy applies to Timeckpro. To get a refund, the following terms must be agreed in our policy. We reserve the right to change the terms of the Refund Policy at any time without notice.
All products and solutions offered by Timeckpro and its business units are totally intangible and irrevocable, so the possibility of returns, once the order has been filled and delivered, is not possible. It is recommended that you understand the functionality and features of our product before placing an order to avoid the circumstances of reimbursement.
In exceptional cases, we ACCEPT the refund request ONLY for the following reasons: (Note: – No refund will be processed during the trial period):

Non-delivery of the product

There may be some shipping problems with your email provider or your own mail server and you may not receive a confirmed email from us.
In such a case, we ask you attendance as soon as possible.
Within 7 days of the date of placing the initial order, the claim for non-delivery of the product must be sent to our billing department. Otherwise, the product will be considered as received and downloaded.

Product is not as described

Within 7 days from the date of placing the initial order, the claim for such problems must be reported to our Technical Assistance Section within 1 week from the exact date of purchase. Non-delivery of the product must be sent to our billing department. Otherwise, the product will be considered as received and downloaded.
Obvious signals should be provided showing that the products purchased are not as explained on the website.
Complaints based solely on the customer’s false expectations or wishes will not be accepted.
Please note that we are not responsible and therefore do not satisfy any change/refund/return/request for inconsistency of our products delivered with any of the third-party software (add-ons, extensions, modules, add-ons, search engines, scripts, etc.) other than those indicated as compatible in the description we provide on each product on our website. We do not certify that our products offered are fully compatible with all third-party programs and, in addition, we do not offer support for any third-party applications.
We are not responsible for delayed, lost or misdirected email, download delays or any other delay in the communication system.
Our technical support team is always available to assist you 24 hours a day, 7 days a week,provide you with highly professional services and support at the right time.

Refund policy

No refunds. Timecheckpro is not required to provide you with a refund at any time. If you choose to cancel your account during the term of your subscription, you will not be refunded in whole or in part. If you choose to reduce your subscription level during your subscription period, you will not receive a cash refund at any time.
All returns must be requested within seven (7) days of the date of purchase. Please allow at least seven (7) days from receipt of your item to process your return. Refunds can take 1 to 2 billing cycles to appear on your credit card statement, depending on the bank you belong to. We will notify you by email when your return has been processed.

Acceptance of this refund policy

It is your responsibility to familiarize yourself with our refund policy
By ordering our products, you demonstrate that you have correctly read this policy and that you fully agree to the terms set forth.
If you do not accept to the terms and conditions set forth in this refund policy, we ask that you do not place an order with us.
If you have any questions about our policy, please contact us.

Contact

Port by email:  [email protected]
For any request, inquiry or complaint, please allow us a maximum of 48 hours to respond to you. Please note that refund requests are accepted in the mail:  [email protected]  within 1 week after the order is placed. Tell us the full and informed reasons behind the reason for the refund. Please ensure that your request does not contradict our Terms and Conditions.